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When will you install my sign?
85% of our work gets
performed same day or next day. However, you MUST allow 2 business days after
receipt of your order. This does not include weekends, Federal holidays, or
severe weather days. Orders placed after 6pm are dated the following
day. For example: you place an order on Tuesday at 11am. We have
Wednesday and Thursday to perform that work. Or, you place an order on
Thursday at 9pm. The order won't be seen until Friday morning and
therefore is dated as received on Friday. We have Monday and Tuesday to
perform the work. For orders received before 9am on Friday, we do
absolutely everything in our power to ensure performance before the weekend,
however, we cannot guarantee such short notice performance. End of week
work is first come, first served. Top
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I want the install or remove done on a
particular day
We will do everything
in our power to accommodate individual requests, HOWEVER, we cannot guarantee
service on any particular day. Your best practice is to request the work and
allow us tomorrow and the next day to complete it. We need this 2 day
allowance in order to efficiently schedule our drivers and trucks. If
you restrict us to a particular date, we will consider that date to be the
first day of our required 2 business day window. If you say only on
Friday, then Friday is the first business day that we can touch your order
and your request might get bumped to Monday. Plan accordingly. Top
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Can I meet you or tell you where I'd
like the post installed
Due to the volume of
work we do, it is not possible to set up appointments to meet a driver at the
property. A better solution is to mark the spot where you would like us to
install the post with a stake and ribbon. If you are going to mark a spot,
make sure you tell us about it on the work order. Part of what you pay us for
is to use OUR judgment and experience placing thousands of posts annually. We
will always place the post to be most visible to the most traffic within
the rules governing outdoor advertising in the jurisdiction. Top
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I want to cancel the order
Canceling orders is
possible if we are able to raise the driver. If we reach him before he
arrives at the property, there is no charge for a cancellation. If he is sent
away from the property by you or your seller, he will of course respect your
wishes and not install a post, but there will be an $18 trip charge. Top
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I don't like where the post was
installed
As previously stated,
you pay us for our experience. Unless you mark the spot, we will use our best
judgment as to post location. If you have not marked the spot, we will of
course move the post for you, but there will be a $18 move charge. Top
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I forgot to order a brochure box when
you installed the post
No problem! Just
order a service call and we will go back to the property and hang a box.
There is only a slightly higher charge: $18 instead of $12. Top
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What are the sign panel dimensions
Different brokerages
use different panel sizes. A few
examples are:
Re/Max
– 18x30, Fairfax Realty –
20x28, Llewellyn Realtors –
24x30, Realty Executives –
20x30, Long & Foster –
20x28, Coldwell Banker – 22x24.
The only dimensions that
concern us are:
1) panels should be no wider than
30"
2) the holes at the top should be 18" or 19" apart.
Spend the extra few
dollars to have grommets installed in the holes. It will nearly double the
life of the panel. Have the holes at the bottom of the panel drilled to
match whatever riders you intend to use under your main panel. Top
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Can you pick up my new sign panels
Of course we can.
Call us at 301-798-0214. The first pick up for new customers is free.
Subsequent pick ups are billed at $18. To avoid this charge, have your panels
shipped directly to us at:
Select Signposts
4306 Weller Ct
Monrovia, MD
21770
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